# UrClinic Terms and Conditions
Effective date: 2026-04-04
These Terms and Conditions govern access to and use of:
- UrClinic Patient app (com.urclinic.patient)
- UrClinic Employee app (com.urclinic.employee)
By using either app, you agree to these Terms.
## 1) Service Scope
UrClinic provides digital tools for healthcare appointment workflows, communication, clinic operations, and related support features.
The Employee app is intended for authorized clinic staff (including reception/admin roles) to manage appointments and operational tasks.
## 2) Eligibility and Account Responsibility
Users must provide accurate account information and keep credentials confidential.
Users are responsible for all activity performed through their accounts.
## 3) Acceptable Use
You agree not to:
- Use the app for unlawful, abusive, fraudulent, or harmful activity
- Access data without authorization
- Reverse engineer, disrupt, or compromise the app or its infrastructure
- Upload malware, malicious links, or prohibited content
## 4) Medical Disclaimer
UrClinic supports appointment and clinic operations and is not emergency medical care.
In emergencies, contact local emergency services immediately.
## 5) Appointment and Clinic Operations
Appointment availability, timings, cancellation windows, and service policies are controlled by participating clinics/providers and may vary.
## 6) Payments and Refunds
Where payment is enabled, payments are processed by authorized third-party processors.
Refund and cancellation outcomes follow the clinic/provider policy and applicable law.
Reference page:
- https://urclinic.findosystem.com/page/refund-cancellation-policy
## 7) Privacy
Use of the apps is also governed by the Privacy Policy:
- https://urclinic.findosystem.com/page/privacy-policy
## 8) Intellectual Property
All app content, branding, software, and related materials are owned by UrClinic or its licensors unless otherwise stated.
No license is granted except for personal/authorized use of the apps.
## 9) Service Availability and Changes
We may modify, suspend, or discontinue features to improve security, reliability, compliance, or business operations.
We may update these Terms at any time, and continued use means acceptance of the latest version.
## 10) Limitation of Liability
To the extent permitted by law, UrClinic is not liable for indirect, incidental, special, consequential, or punitive damages arising from app use.
## 11) Termination
We may suspend or terminate access for violations of these Terms, security risks, legal requirements, or abuse.
## 12) Governing Law
These Terms are governed by the applicable laws of [JURISDICTION].
Replace [JURISDICTION] before publishing.
## 13) Contact
- Email: findogroup5@gmail.com
- Phone: +96599863214
- Website: https://urclinic.findosystem.com
Official published page:
- https://urclinic.findosystem.com/page/terms-conditions
Products
All products and services offered on this site are produced by Iqonic Design. You can access your download from your respective dashboard. We do not provide support for 3rd party software, plugins or libraries that you might have used with our products.
Security
Iqonic Design does not process any order payments through the website. All payments are processed securely through RazorPay and Stripe, a third party online payment providers.
Cookie Policy
A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. Our website uses cookies. By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.We use session cookies to personalize the website for each user.We use Google Analytics to analyze the use of our website. Our analytics service provider generates statistical and other information about website use by means of cookies. Deleting cookies will have a negative impact on the usability of the site. If you block cookies, you will not be able to use all the features on our website.
Refunds
You can ask for refund against the item purchased under certain circumstances listed in our Refund Policy. In the event that you meet the applicable mark for receiving refund, Iqonic Design will issue you a refund and ask you to specify how the product turned down your item performance expectations.
By signing up on our website https://iqonic.design you agree to receive emails from us – Transactional as well as promotional (occasional).
Ownership
Ownership of the product is governed by the usage license.
Changes about terms
We may change/update our terms of use without any prior notice. If we change our terms and condition, we will post those changes on this page. Users can check latest version in here.